March 23rd, 2020 @ 3:30p
Despite these hard times, we are working diligently to continue our support of the Alaskan transportation logistics, with parts and services, amid COVID-19. This comes with a few changes as we follow state and federal protocol and CDC health regulations.
We understand that our service is a key function to keeping your truck running smoothly, safely and efficiently on the roads. At a time when getting supplies across this state is most critical, we will continue to work hard on keeping our service department open to service your trucking needs.
Parts are just as critical as our service. We’ve continued to stock our parts inventory to ensure that Alaskans have the parts they require to keep Alaska’s supply chain moving forward.
Sales require personal interaction. We stand by our customer service, but at this time we are limiting meetings and personal interactions with our sales staff. We will continuously monitor email requests and communication as well as phone calls but may not have a staff member in our sales department as we respond to the hunker down request over COVID19.
We will continue our efforts in monitoring alerts and keeping our customers, clients and vendors up-to-date on any changes we will make in accordance with new and developing information. We will be working with a minimal crew to maximize social distancing. We will be following all federal, state and local COVID-19 requirements to ensure that we do our part to keep our staff and all of Alaska, safe, healthy and moving during this difficult time.